At Mediterras Srl, we consider ourselves not just a travel company, but a collective of passionate travelers. Our goal is to craft extraordinary travel experiences to share with our fellow adventurers. The more we understand about our travelers, the more tailored and enhanced their bike holiday can be. During the planning of your bike tour, we will request specific personal details from you—some are essential, while others are voluntary. In exchange, we pledge to safeguard this data and maintain its confidentiality, with a firm promise never to sell your information to third parties.
Whether you’re booking a bike trip through our Travel Advisors or via our website, we’ll need some basic details like your name, contact number, and credit card information to identify you, manage your booking, and process your transaction. We might also ask for your gender and age for identification purposes. Our service goes beyond the usual travel arrangements; we aim for a personalized touch, which may require additional information as described below:
Recognizing the importance of dietary preferences and restrictions, we endeavor to accommodate such requirements whenever feasible. For us to do this effectively, we need to document your dietary preferences in your reservation. This information is then communicated to your Mediterras Srl guides, who will liaise with various dining establishments and accommodations to fulfill your dietary needs.
To ensure we provide suitable equipment and maintain your safety and well-being, we require details about your age, gender, height, and overall health.
We collect your flight details to arrange necessary airport transfers and to ensure timely arrival for your return flights. For specific destinations, our local partners need passport information or to facilitate your travel during your Mediterras Srl bike holiday.
Our commitment to personalized service means that our Travel Advisors take note of any special requests or preferences you mention when booking. This information is passed to your guides, allowing them to fulfill and surpass your expectations. Additionally, guides may relay any preferences you express during your trip, which we record for future travels to ensure your ongoing preferences are met. We also track your travel history with us to better understand your preferences for activities and to inform you about new or updated offerings.
Mediterras Srl’s email newsletter offers regular insights and updates on our bike holiday. To subscribe, we only require your name and email address. Should you decide to opt-out, you can unsubscribe at any time via the link in every newsletter.
We continuously aim to enhance our website and online offerings, which involves analyzing data about our website visitors. This may include domain and browser information, tracking the origin of your visit to our site, and your navigation path on our website.
We also use “cookies” to improve your online experience. These cookies remember your preferences and make subsequent visits smoother. You can adjust your browser settings to manage cookies according to your preferences.
At Mediterras Srl, we deeply value privacy and treat our travelers like family, diligently protecting all information entrusted to us. The information we collect is solely to provide you with exceptional service on every Mediterras Srl trip. We will not disclose any personal information without informed consent, except as legally required.
You have the right to review the information we hold about you, with certain legal exceptions, and can request correction of any inaccuracies. If you wish to update or delete your information, please get in touch with us at firstname.lastname@example.org.